Our Customer Onboarding process starts on contract signing and receipt of purchase order.
All purchase orders received by 2:00 PM PST are processed for shipping same day which includes both International and Domestic fulfillment. You can expect 1-6 days shipping for domestic US.
Using our network of installers, we can help you find an installer who can install your equipment within 3-5 days of receipt of equipment.
Each system takes between 30 minutes to 2 hours to install depending on the complexity of your electrical panel.
Commissioning and Setup
Currently commissioning takes about 15 minutes. We continue to optimize. We value your time. Our goal is to get target commissioning times under 5 minutes, error free.
We aim to onboard within 3-5 business days of installation.