Verdigris Data Retention Policy
Verdigris energy data gateways collect and store the following data streams in the Verdigris cloud:
As long as the customer account is considered active by Verdigris, Verdigris will store:
1 min data - up to 1 year prior to the last stored datapoint
15 min data - up to 15 years prior to the last stored datapoint
1 hour data - up to 15 years prior to the last stored datapoint
1 day data - up to 15 years prior to the last stored datapoint
Steady State Waveform (”Snapshot”) - up to trailing 24 months
Max 100,000 waveform
Raw Waveform - up to trailing 15 years (180 months)
Can query a maximum of 500 events (32 cycles per event)
If a customer account status turns inactive, Verdigris reserves the right to permanently delete any and all cloud data for the inactive Customer. A 60-day grace period (”Retention Period”) will be provided to renew the contract or retrieve data prior to deletion. Once deleted, this data cannot be recovered.
Custom data retention settings can be made available. Please contact your Verdigris Account Executive or Customer Success Manager to submit a written request prior to the end of the Retention Period.