Troubleshooting
This collection will help you troubleshoot your Verdigris Installation
10 articles
What do the lights on my Verdigris system mean?Breakdown of LED Error codes on the Verdigris Data Transmitter.
How to Perform CT Chain Check for EV2Follow this guide to perform Chain Check Procedure to ensure CTs are properly connected on EV2.
How to Perform CT Chain Check for EV1Follow this guide to perform Chain Check Procedure to ensure CTs are properly connected.
What do I do if my system is offline?Use this guide to fix a system that has stopped logging data.
What to do if the Web App won't load?Some simple troubleshooting steps you can take if the Web App won't load properly.
How do I restart a Verdigris Data Gateway?Instructions on Rebooting or Restarting the Data Gateway
How to replace an Energy Data Gateway v2 (Ev2)Refer to this guide if you need to replace a Verdigris Energy Data Gateway.
How to replace an Energy Data Gateway Ev1 with an Ev2Refer to this guide if you are upgrading your Ev1 to Ev2.
Internet Connection RequirementsRequirements and settings for connecting to the internet over LTE, WiFi, and Ethernet.
How to replace a failing SD card?