Frequently Asked Questions (FAQ)

Does Verdigris work in my country?

Learn about Verdigris' certifications and countries we are certified for use in.

Written by Emilie Hung
Updated over a week ago

How long does it take to get started?

From Contract Signing to Onboarding, learn about our typical customer onboarding process.

Written by Thomas Chung
Updated over a week ago

How do I manage users for my Company, Site, or Building?

Use this guide to easily create, delete, or edit user accounts and permissions in the Verdigris Admin Console

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Written by Jonathan Chu
Updated over a week ago

How do I manage anomaly notifications?

Use this guide to enable or disable your Verdigris email notifications.

Written by Matt Eversman
Updated over a week ago

Do you offer any services or sell devices for home or residential use? 

This article indicates where Verdigris is currently allowed for use.

Written by Matt Eversman
Updated over a week ago

Title 24 Compliance through Verdigris

How the Verdigris system can help with Title 24 compliance.

Written by Emilie Hung
Updated over a week ago

Earning LEED Credits with Verdigris

How Verdigris can help you earn LEED Credits

Written by Emilie Hung
Updated over a week ago

How many sensors can be supported by each Verdigris system?

Each Verdigris system can capture all 42 circuits of a typical electrical panel.

Written by Matt Eversman
Updated over a week ago

How does the Verdigris system work with existing BMS, BEMS, or EMS?

Using Verdigris with other Energy Management systems.

Written by Matt Eversman
Updated over a week ago

How do I tell if Verdigris can be integrated with my system?

Verdigris supports BACnet/IP and Modbus/TCP

Written by Lu
Updated over a week ago

Does Verdigris work outdoors?

Verdigris can be used indoors, and outdoors with proper protective casing.

Written by Matt Eversman
Updated over a week ago

How Accurate is Verdigris Data?

Verdigris energy and power measurements compare to revenue-grade certified meters

Written by Emilie Hung
Updated over a week ago

Is it possible to have an AC adapter to be added somewhere on the data transmitter so that we don't have to turn off any breaker when installing?

Verdigris applies a technique called single phase extrapolation...

Written by Thomas Chung
Updated over a week ago

When installing, do I have to take the 3 phases from the same electric panel as the CT sensors are installed? 

What is the reason for taking 3 phases from the same electric panel as the CT sensors are installed?

Written by Thomas Chung
Updated over a week ago

Why does the system require tapping 3 phases?

Aren't 2 phases good enough to support 10w? What purpose does sampling 3 phases support beyond charging the transmitter?

Written by Thomas Chung
Updated over a week ago

Power Measurement for High Voltage Environments

Reliable power measurement for kV power distribution

Written by Thomas Chung
Updated over a week ago

Fault Detection through Short Cycling Analysis

Understand how short cycling analysis can be relevant to maintenance, equipment health, and reducing costs.

Written by Matt Eversman
Updated over a week ago

Determining Cellular/Wifi Signal Strength

Are you concerned about WiFi or cellular signal in your electrical panel or deployment area?

Written by Emilie Hung
Updated over a week ago

How much data does a Verdigris system use? What if connectivity is lost?

Data storage, connectivity, data use

Written by Emilie Hung
Updated over a week ago

Data Security

Read how Verdigris ensures and enforces enterprise-grade data protection.

Written by Thomas Chung
Updated over a week ago