Frequently Asked Questions (FAQ) | Verdigris Support

Frequently Asked Questions (FAQ)

Basic Resources to Learn about Verdigris

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19 articles in this collection
Written by Thomas Chung, Jonathan Chu, Matt Eversman and 2 others

FAQ

Answers to most questions can be found in the FAQ

Written by Jason Goldman
Updated over a week ago

General Resources

Where is Verdigris located?

Verdigris Headquarters Address

Written by Thomas Chung
Updated over a week ago

Does Verdigris work in my country?

Learn about Verdigris' certifications and countries we are certified for use in.

Written by Emilie Hung
Updated over a week ago

How long does it take to get started?

From Contract Signing to Onboarding, learn about our typical customer onboarding process

Written by Thomas Chung
Updated over a week ago

How do I manage users for my Company, Site, or Building?

Use this guide to easily create, delete, or edit user accounts and permissions in the Verdigris Admin Console

Written by Jonathan Chu
Updated over a week ago

How do I manage anomaly notifications?

Use this guide to enable or disable your Verdigris email notifications.

Written by Matt Eversman
Updated over a week ago

Do you offer any services or sell devices for home or residential use?

This article indicates where Verdigris is currently allowed for use.

Written by Matt Eversman
Updated over a week ago

What is the Verdigris Return Policy

Verdigris Policy

Written by Matt Eversman
Updated over a week ago

Technical Resources

Does Verdigris work outdoors?

Verdigris can be used indoors, and outdoors with proper protective casing.

Written by Matt Eversman
Updated over a week ago

How Accurate is Verdigris Data?

Verdigris energy and power measurements compare to revenue-grade certified meters

Written by Emilie Hung
Updated over a week ago

Is it possible to have an AC adapter to be added somewhere on the data transmitter so that we don't have to turn off any breaker when installing?

Written by Thomas Chung
Updated over a week ago

Why does the system require tapping 3 phases?

Aren't 2 phases good enough to support 10w? What purpose does sampling 3 phases support beyond charging the transmitter?

Written by Thomas Chung
Updated over a week ago

Power Measurement for High Voltage Environments

Reliable power measurement for kV power distribution

Written by Thomas Chung
Updated over a week ago

When installing, do I have to take the 3 phases from the same electric panel as the CT sensors are installed?

Written by Thomas Chung
Updated over a week ago

Fault Detection through Short Cycling and Motor Current Signature Analysis

Understand how short cycling and motor current signature analysis can be relevant to maintenance, equipment health, and reducing costs.

Written by Matt Eversman
Updated over a week ago

Disaggregation FAQs

Device Disaggregation can be a powerful tool. Use this guide to learn how to use it effectively.

Written by Matt Eversman
Updated over a week ago

Communications

Determining Cellular Signal Strength

Are you concerned about wifi or cellular signal in your electrical panel or deployment area?

Written by Emilie Hung
Updated over a week ago

How much data does a Verdigris system use? What if connectivity is lost?

Data storage, connectivity, data use

Written by Emilie Hung
Updated over a week ago

Data Security

Read how Verdigris ensures and enforces enterprise-grade data protection.

Written by Thomas Chung
Updated over a week ago