When you need to reuse a pre-installed Verdigris Energy Data Gateway ("Gateway") to monitor another panel, use Verdigris Admin Console to first deconfigure gateway from the existing panel and reconfigure it with the desired panel.
Important Notes:
Panels with deconfigured Gateways display a "Deconfigured" status in Panel Configuration page.
Panel Hierarchy page auto-drops panels with deconfigured Gateways and assigns any child Panels to the Building, as a new parent. Users must review and update Panel Hierarchy to enable accurate data reporting.
Deconfigured Gateways are not reported in IoT Device Management for remote health monitoring, until reconfigured successfully with another Panel.
Historical data for deconfigured Panels is preserved as per the Verdigris Data Retention Policy, and can be queried using Verdigris APIs.
Reconfiguring Gateways to a new panel will start a fresh history for that panel.
Follow these steps to Deconfigure Gateway:
Loginto Verdigris Admin Console
(note: Account Owner or Building Admin users only)Select Buildingfrom the dropdown at the topSelect Panelfrom the list of panels on the left
Click
Edit Panelon the top right
Read warningand click OKScroll downand expand "Danger Zone"
Click Deconfigure Data GatewayandEnter the panel nameClick
Deconfigure Panelto complete the process.
The Gateway is now successfully deconfigured, and can be reconfigured with another panel (or the same panel), if desired. To reconfigure Gateway, follow these steps.
Please reference your service agreement or contact support@verdigris.co for any questions.